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How to order

 

Contact me via email or phone for an appointment.

Try on various hats to find the perfect style for your face shape.

Choose the fabric, colour and trim.

Delivery times are confirmed when you place your order.

 

Please remember to include important dates such as Wedding date, fittings and hair appointments so that I can prioritise your order.

Payment

 

Place your order with a 25% deposit.

You can pay via Paypal, cash or cheque.

The final balance is payable on recieving the finished headpiece.

Receipts are given after each payment.

Delivery Charges

 

Standard Royal Mail charges £10.00 for the U.K

Courier service £15

Large packages will be calculated individually.

However if you live within 25 miles I will hand deliver your order.

Refunds

 

We want you to be happy with your purchase. If however you are not satisfied please return the item in its original packaging and condition within 7 working days of receipt of your goods and before your wedding day and state whether you require an exchange or refund. I will then refund the cost of the item minus the postage cost. If the item is faulty the return postage will be refunded along with the returned item. I cannot be held responsible for lost or damaged items in transit I therfore recommend the insured postal service. Bespoke items cannot be refunded as they have been designed for a specific client. There will be an opportunity to see your bespoke headpiece in progress and make small changes if required.